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Support - Main Menu

Frequently Asked Questions

Displays a list of short frequently asked questions with various visual options available that can be organised by product and/or category

Knowledge Base

Displays a list of detailed articles that can contain attachments, support user comments and user ratings. These can be organised by product and category.

Testimonials

View a list of user testimonials specific to each product. Here you can also add a testimonial.

New Support Ticket

Open a new support ticket which can be allocated to a specific product or category.

View Support Tickets

View a list of your submitted support tickets and replies organised by open tickets, awaiting reply and closed tickets.

Announcements

View a list of recent announcements/news items organised by date

Glossary

View a glossary of terms used in the Knowledge Base and FAQs

Frequently Asked Questions

Displays a list of short frequently asked questions with various visual options available that can be organised by product and/or category

Knowledge Base

Displays a list of detailed articles that can contain attachments, support user comments and user ratings. These can be organised by product and category.

Testimonials

View a list of user testimonials specific to each product. Here you can also add a testimonial.

New Support Ticket

Open a new support ticket which can be allocated to a specific product or category.

View Support Tickets

View a list of your submitted support tickets and replies organised by open tickets, awaiting reply and closed tickets.

Announcements

View a list of recent announcements/news items organised by date

Glossary

View a glossary of terms used in the Knowledge Base and FAQs

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